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About Us Employee Profiles Behind The Scenes Partners MDI News |
Employee ProfilesMDI's philosophy is, and has always been, to build long-term relationships with each and every one of our clients across the country. We want you to feel comfortable when you call our office for assistance and trust that our staff will be ready, willing and able to help you resolve any issue. We hope that putting a face with a name and a voice through our Employee Profiles will help to build your level of comfort and trust in MDI.
Carrie Price Carrie Price began her career at MDI as a Client Support Representative and Trainer in 1998. After that, she also spent several years in Quality Assurance, responsible for all Clinical programs. Today, Carrie is primarily responsible for the installation, implementation, testing and support of our e-Charting programs. She continues to be involved with the support and development of all other Clinical programs as well. Prior to joining MDI, Carrie was the Director of Health Information for two Long Term Care facilities and a Medical Record Consultant for a group of seven facilities for several years. Carrie earned an Associate of Science degree, specializing in Health Information Management and is currently pursuing a Bachelor's degree in Health Care Administration from Maryville University. Carrie says what she likes best about her job is the work environment and the people she works with at MDI. "These are the things that allow me to enjoy coming to work everyday." Away from MDI, Carrie enjoys reading, scrapbooking, cooking, and spending time with her husband, Jeff, and their daughter, Jenna Gail. |
"Just wanted to let you know how happy I am with the MDI program...I also want you to know how good your staff has been in providing support. The timeliness is great and they are very friendly and helpful!" Tina Weber
"In our first year using MDI, our facility was able to generate $125,000 in extra income and cut our payroll from $1 million to $775,000...It has made us more efficient in capturing higher RUG scores and tile levels...(Accounts) Receivable has made us more efficient in collections and billing. Payroll has made it so much easier to monitor payroll costs and employee productivity." Kathie Stocks
"I deal with a lot of different vendors in the course of my job and MDI is most definitely at the top of my list for best customer support, attitude, willingness to help and always, always going the extra mile for the customer!" Connie Terry
"I have not had time to try out all the new things I learned at the (Advanced Training) meeting. I hope I will be able to attend the yearly meeting, it was a fun time...Really enjoy the time to get to know everyone; it makes it easier to call when I can put a face to a name." Joleen Goergen
"MDI's Customer Service is reliable... The support staff is knowledgeable, courteous and friendly... You still get a human being when you call MDI, rather than voice mail." Edith Pariseau
"MDI software is... efficient and easy to learn, and the flow from one module to another really makes my job a lot easier... I really appreciate that (MDI) works so hard to keep the program up-to-date." Joy Karasti
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