April 22, 2008

 

 


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Do Not Call Scrubbing Now Available!
The FTC now prohibits telemarketers and sellers from making tele-marketing calls to any residential number that is on either (1) the National Do Not Call Registry or (2) the company's own Do Not Call list. It also requries these companies to scrub their call lists against the National Do Not Call Registry at least once every 31 days. Violators are subject to a fine of up to $11,000 per violation.

REPS Leads Subscription Clients can now have this service performed automatically. Once complete, phone numbers on the Do Not Call list will be flagged to avoid inadvertent violation.

For more information, please call Amy Freeman at 813-864-2153.

 




 

 


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3450 Buschwood Park Dr. #240 Tampa, FL 33618
www.repssoftware.com
www.mditech.com
www.MDIAchieve.com
eNewsletter Editor: Julie Natzke


New Requirements for REPS ASP Users
Our REPS development team is hard at work, putting the finishing touches on Version 12, scheduled for release in late May. This new version will include some major changes to our Census section and many other exciting enhancements.

As announced previously, this new version will have significantly different hardware requirements than the current version.

In preparation for the Spring release of REPS Version 12, you will need to update to Internet Explorer 7.0 no later than May 1, 2008. In addition, you will need to update your Trusted Sites to include the following:

  • https://www.reps.biz
  • https://www.reps1.biz
  • https://www.reps2.biz
  • https://www.reps3.biz

For complete detailed broswer settings, please visit our website at http://www.mditech.com/Support1/REPSClientMachineSetupIE7.pdf.

If you have any questions, please contact our REPS Support team at 813-864-2150.

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Important Information for REPS for Windows Users

MDI Achieve recently notified all of our REPS for Windows users that support for REPS for Windows will be discontinued, effective August 1, 2008. Users with an active maintenance plan that renews on an annual basis will continue to receive live support until their plan expires 12 months from the date the maintenance plan was last renewed. At that time, the Annual Maintenance Plan will expire and will not be renewed for this product.

Please note that users can continue to use the software, but live technical support will be ending soon. However, if users would like to continue with an Annual Maintenance Plan without interruption, they will need to upgrade to a supported version of REPS Leads. For more information about REPS Leads, including pricing, please call us toll-free at 866-469-3766.

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Helpful Hints for Filtering REPS Reports
REPS reports provide the ability to filter by specific fields. Filtering allows you to narrow the data set that is returned. Here are some simple instructions to help you get the most from your REPS Reports...

To utilize the filtering capability, click the Selection Criteria button on the filter screen of the desired report.

On the Selection Criteria screen, enter or select values for those records you wish to include on the report. For example, if you select the "Independent Living" item from the Care Level drop-down list, only those leads with an "Independent Living" entry on their records will be included on the report. All custom fields created in REPS (via the Admin section) will be included on the selection criteria.

If you select multiple selection criteria, only those leads that meet all of the criteria will be included. For example, if you select "Independent Living" from the Care Level drop-down list and "1BR" from the Apt Pref field, only those leads that have an "Independent Living" entry in the Care Level field and a "1BR" entry in the Apt Pref field will be included on the report. A lead with an "Independent Living" entry in the Care Level field but a "2BR" entry in the Apt Pref field would be excluded.

To include records with no entry in a particular field, type an exclamation mark (!=blank) in the desired field. To include only records with any entry in a particular field, type a double exclamation mark (!!=not blank) in the desired field.

To delete all data that has been entered on the selection criteria screen, simply click the Clear Criteria button.

To save a frequently used filter for future use, click the Save As button in the bottom left corner of the Selection Criteria screen, enter a name for the filter on the input screen and click the OK button. You will be returned to the report options screen.

To recall selection criteria you saved previously, select the appropriate filter item from the Report Filter drop-down field on the report options screen.

If you have any questions, please contact our REPS Client Support team at 813-864-2150.

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Free REPS Training Available in 2008

MDI Achieve will present both Introductory and Advanced training sessions for our REPS Leads product, FREE to current clients, in our St. Louis office in 2008. The dates currently available are as follows:

Introductory
REPS Leads Training
Advanced
REPS Leads Training
June 17-18
June 19
September 23-24
September 25

For more information, please visit our website at http://www.mditech.com/training/REPSTraining.asp or call Katie DeCristi at 813-864-2182. Space is limited. Sign up today!

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REPS Client Satisfaction Survey
MDI Achieve's philosophy has always been to build long-term relationships with our clients. To that end, we want to ensure that we are consistently meeting your needs and exceeding your expectations with our service. Please take a few moments to complete a short Client Satisfaction Survey and let us know what you think. To take the survey, point your browser to http://www.surveymonkey.com/s.aspx?sm=mqtav OCjnXWEDgv C3I_2bygQ_3d_3d.

Each respondent will be entered into a drawing for an iPod Nano. Only one entry per person. You must provide contact information in order to be entered into the drawing.


Make sure your copy of the REPS Leads eNewsletter doesn't get mistakenly blocked by antispam software! Be sure to add julie@mditech.com to your list of allowed senders and contacts.