REPS eNewsletter Archives

"Just wanted to let you know how happy I am with the MDI program...I also want you to know how good your staff has been in providing support. The timeliness is great and they are very friendly and helpful!"

Tina Weber
Billing Manager
Putnam Acres Care Ctr

"In our first year using MDI, our facility was able to generate $125,000 in extra income and cut our payroll from $1 million to $775,000...It has made us more efficient in capturing higher RUG scores and tile levels...(Accounts) Receivable has made us more efficient in collections and billing. Payroll has made it so much easier to monitor payroll costs and employee productivity."

Kathie Stocks
Rice Springs Care Home

"I deal with a lot of different vendors in the course of my job and MDI is most definitely at the top of my list for best customer support, attitude, willingness to help and always, always going the extra mile for the customer!"

Connie Terry
Information Systems
Sun Health

"I have not had time to try out all the new things I learned at the (Advanced Training) meeting. I hope I will be able to attend the yearly meeting, it was a fun time...Really enjoy the time to get to know everyone; it makes it easier to call when I can put a face to a name."

Joleen Goergen
Director of Nursing Service
Sunset Knoll, Inc.

"MDI's Customer Service is reliable... The support staff is knowledgeable, courteous and friendly... You still get a human being when you call MDI, rather than voice mail."

Edith Pariseau
Bookkeeper
Norlite Nursing Center

"MDI software is... efficient and easy to learn, and the flow from one module to another really makes my job a lot easier... I really appreciate that (MDI) works so hard to keep the program up-to-date."

Joy Karasti
Business Office Manager
Gogebic Medical Care Facility